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December 15, 2020
Question

Received payment from QBO on behalf of a client. Under Banking "For Review" shows "Match" Click on match but under "Categorized shows as Added and not Matched. WHY?

  • December 15, 2020
  • 1 reply
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1 reply

December 15, 2020

Hello aniz-premiuminno,

 

Glad to hear from you again. With our advanced tools and features, QuickBooks helps you stay organized while you get ahead with the rest of your work. I'll be glad to give you a hand with matching your transactions. 

 

One of the reasons why you're seeing the transaction as Added is that QuickBooks didn't find a match for it. Instead, QuickBooks started a new transaction using the data from your bank. If you'd like to match that particular transaction, I recommend following the steps below which show you how:

  1. Find a downloaded transaction with the Match option in the Action column.
  2. Note the DateDescriptionPayee, and amount spent or received.
  3. Select the downloaded transaction to expand the view.
  4. Review the Matching records found. This is the possible matching transaction you already entered in QuickBooks.
  5. Select the link next to each match to get more details.
  6. Make sure this is the correct match. In particular, review the Deposit toPayment method, and Bank account fields on forms for the existing transaction in QuickBooks.
  7. If this is the correct match, close the open transaction.
  8. Select Match.

I also encourage you to reference this informative article with more info on how to: Categorize and match online bank transactions in QuickBooks Online. The article shows you what to do when you can't find a match on your account. Take a moment to review the article and feel free to let me know if you have other questions. I'm here to steer you in the right direction.

 

Otherwise, enjoy the rest of your week!