Reconciling the Visa account. All the columns are not showing specifically the payments and the check column. The bank reconciliation is fine. How do I fix this?

Hello judyannmb,

Reconciliation can be a lengthy process and I'm glad you're using QuickBooks to help streamline the process. QuickBooks is designed to help you save time so you can do the things that you enjoy the most. I'll be glad to share more information about reconciling your accounts. 

Based on what you've shared, I'd recommend starting by clearing the cache and cookies on your browser. This is a great method used for troubleshooting display issues on your browser. I encourage you to check out this article here that shows you how to do that. Give this a try and let me know what happens. Otherwise, I recommend you to check out these helpful resources with more info about reconciling in QuickBooks:

• Fix issues for accounts you've reconciled in the past in QuickBooks Online

  Reconcile accounts
• Reconcile hub
• Fix an opening balance to match a bank statement

I encourage you to go through the articles aboe as they provide helpful information which will help you complete your reconciliation with ease. If you have questions, don't hesitate to reach back to me. I've got your back.