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February 22, 2022
Question

There seems no items on bank feed

  • February 22, 2022
  • 1 reply
  • 0 views
items not listed on bank feed

1 reply

February 23, 2022

Hi Constructo,

 

Thanks for reaching out to us here. It's essential you're able to use the program without running into issues. Don't worry, I've got your back. I'll be happy to steer you in the right direction so you can get back to doing what you enjoy. 

 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

In case you haven't connected your bank yet, here's an article that shows you how: Connect bank and credit card accounts to QuickBooks Online.

 

I'll be one message away in case you need further assistance.