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jacques-tessier
June 30, 2024
Question

Unable to connect to RBC when my account is linked yo my mobile device.

  • June 30, 2024
  • 1 reply
  • 0 views
When QB tries to connect, I see on my mobile to okay the connection but then I get a timed out. It seems QB just keeps trying and doesn't wait. My RBC account then gets locked out

1 reply

J
JamesM4
July 2, 2024

Hi there,

 

Welcome to the Community. QuickBooks is designed to help you have a seamless experience while using the program. I'll be glad to assist and steer you in the right direction. 

 

In case you're getting an error number, I recommend checking out the articles below that help you fix the errors in the program:

 

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Feel free to keep me posted on how you make out. I'll be one message away.

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