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A
aniz-premiuminno
October 3, 2021
Question

Under USD account , I select Receive Payment when I receive payment. However under Reconciliation it still shows the amount as outstanding. Why?

  • October 3, 2021
  • 1 reply
  • 0 views
Let's say I received USD 100 from a client. The bank deposits USD90 deducting USD10 as Bank Fees. I match it as a split. However under reconciliation there are 2 transactions, one which I matched and another as USD100 as A/c Receivable. The one I matched with bank statement is selected but the other one is not. Even though the reconciliation is reconciled, the A/C receivable shows USD100. This is messing up the Tax and other financial reports. Alsi, please include email address of the expert so I can communicate with him/her as the reply is from do-not-reply email. It is waste of my time as I have to repeat the question again in a new email.

1 reply

T
Trish_T
October 4, 2021

Hi aniz-premiuminno.

 

Glad to see your reaching out to Community.  Welcome Back!  Having multicurrency in QuickBooks Online is a great benefit to your Business and your customers.  I'd be happy to shed some light on this for you!

 

In review the information you've provided, the transaction has been split to account for the bank fees, matched and reconciled.  Therefore, the one remaining on your reconciliation screen would be a duplication.  For this I'd suggest selecting the transaction from your Account History and then click on Edit to review the transaction to ensure it's a duplicate of the one you've already reconciled before deleting it.  

 

If you have any additional questions, please don't hesitate to reach back out.  We'd be glad to help!

 

 

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