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November 25, 2023
Question

We made an eTransfer to pay a supplier. However, the supplier failed to receive our payment. So our bank returns/deposits the amount in our bank. How do you record this?

  • November 25, 2023
  • 1 reply
  • 0 views
My focus is on the bank statement (and of course impacting the bank reconciliation). We can see on our bank statement that $800 has left our account. Then, when the transfer failed, it debited our bank account. How do I account for this $800 put into our bank account? Do i create a deposit? But its not a deposit? this $800 must be recorded somehow, right? and done so without impacting the following payment (by cheque this time).

1 reply

November 27, 2023

Hi dustincometa, 

 

Welcome to the QuickBooks Community. I'll be happy to point you in the right direction so you can record your transactions with peace of mind using QuickBooks. 

 

Based on the info you've shared above, I  recommend consulting an accounting specialist for expert suggestions. This ensures your books remain accurate while you continue to manage your work with peace of mind. You can also get in touch with a professional using this link here. Other accounting professionals are able to see this post in the Community and this will allow them to chime in and share their advice. In the meantime, feel free to check out the following article that shows you how to: Transfer funds between accounts

 

Let me know if this info helps. I'll be one message away in case you need anything else.