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Q-Ginger
Jul 28, 2021 6:39 PM UTC
Question

What is the best way to handle the below question:

Our invoice issued as CAD, but our customer paid the same amount with USD. We don't want to bother our customer, because this invoice is small and our

3 replies

Q-GingerAuthor
Jul 28, 2021 6:43 PM UTC

Sorry for the question is not completed. My question is if we don't want to bother our customer to change the payment. What is the best way to close this invoice & Payment?

Thank you for your help. 

JamesM4
Jul 28, 2021 7:33 PM UTC

Hello Q-Ginger. It's great to have you reach out to us here. QuickBooks is a versatile program that makes it simple for you to manage your invoices and payments. Based on what you've described, I recommend receiving the payment using the steps below:

  1. From the QuickBooks Home page or the Customers menu, click on Receive Payment.
  2. In the Received From drop-down, click on the customer's name.
  3. Enter the Amount received.
  4. Make sure the right date is showing, then select the Payment method.
  5. Click on the invoice you'd like to pay.
  6. Hit Save & Close.

Give this a try and let me know how you make out. I'll be one message away in case you have other questions. 

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