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May 20, 2023
Question

What should I do in my bank reconciliation when there is a difference in Quickbooks but it is already the same in the bank statement?

  • May 20, 2023
  • 1 reply
  • 0 views
The beg bal and the ending bal are the same with the bank statement. Even the deposits and payments are match with the bank statements.

1 reply

May 22, 2023

Hi ayanes-freelance,

 

Welcome to Community!  Having a difference when performing a bank reconciliation can be somewhat concerning.  It's important that your bank balances in QuickBooks Online.  I'd be glad to point you in the right direction, so you can complete your QuickBooks goals without delay!

 

As there are a few underlying circumstances that can cause a difference in your bank balance, I feel you would benefit from contacting us outside of Community.  With your consent, our Customer Care team can work with you virtually and ensure you're account is reconciled as soon as possible.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, please feel free to reach back out.  We'd be happy to help!