When I try to reconcile the bank account, I am missing transactions, yet they are in the bank account history as cleared. Why is this happening

Hello Squamish Yacht, 

Thanks for connecting with us here. Reconciliation can be a lengthy process and I'm glad you're using QuickBooks to help streamline this process. QuickBooks is designed to help you save time so you can do the things that you enjoy the most. I'll be glad to share more information about reconciling your accounts. 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. Otherwise, I recommend you to check out these helpful resources with more info about reconciling in QuickBooks:

• Fix an opening balance to match a bank statement
• Fix issues for accounts you've reconciled in the past in QuickBooks Online
• Reconcile accounts
• Reconcile hub

I encourage you to go through the articles above as they provide helpful information which will help you complete your reconciliation with ease. If you have questions, don't hesitate to reach back to me here. Otherwise, I wish you a great rest of the week!