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April 21, 2020
Question

When trying to reconcile my bank statement a payroll amount did not agree with the amount in QB. It is too late to cancel and reissue. Any ideas on how to fix?

  • April 21, 2020
  • 1 reply
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1 reply

April 21, 2020

Hi there, 

 

It's great you're using QB Online as your trusted program for reconciling your accounts. I'd be glad to give you a hand by sharing helpful info that'll get you back on track ASAP. 

 

Canceling and reissuing your payroll the right away is important for ensuring that your accounts balance. Since there are many variables involved with canceling and reissuing payroll I recommend reaching out to our support team so they can take a closer look at your account. You can contact one of our helpful specialists using this link here. In the meantime, check out these helpful resources related to reconciling accounts: 

Let me know if you have other questions. I'm here to help.