Skip to main content
Sep 8, 2021 3:59 AM UTC
Question

Why is one of my deposits on hold and requires attention? No other info is provided

Original commenter did not share additional details

1 reply

Sep 8, 2021 6:18 PM UTC

Hi daiglepatrice-ho.

 

Receiving your deposits is key when running a business. I'd be happy to point you in the right direction to get the hold removed. 

 

As community is a public forum for us to look into why your deposits are on hold we'd need you to reach out to our support team. This is so we can pull up and verify your account and see what could be causing this issue. You can reach us by using one of the following methods.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Have a great day!