Why payroll no longer matching to each employee?

Hi there, Fred. The reason your Payroll isn't matching with each of the employees it's because of the incorrect filtering and transaction type settings. To fix this, we can go ahead and check your register and paychecks lists to see if you can see all the paychecks.

If you can't find it in the Register, it might be in the Employee payroll lists. We suggest contacting our live support team to ensure everything syncs correctly and matches properly.

If it appears in both the Register and the list, use the Find match feature to confirm it's accurately categorized for the transaction type.

1. Log in to your QuickBooks Online account.
2. Click on the (?) Help icon.
3. Choose the Assistant tab if you need help from the QB assistant, or click the Search tab to enter your question and access Help articles.
4. Click on the Contact Us button when it appears.
5. Select your preferred method of connecting with them:
   • Callback - to reserve your spot and get someone to call you back
   • Chat - to start a conversation with an expert through chat

Please take note of the supporting hours of the Live Support Team. For more information, refer to this article: Get help with QuickBooks products and services.

For future reference, if you'd like to make payroll tax payments, you can consult this article for guidance: Make payroll tax payments in QuickBooks Online Payroll.

We're always ready to back you up if you have additional queries about matching employees in Payroll. Just reply in the comments below, and we'll be happy to lend a hand. Keep safe!