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LisaNullar
LisaNullar
November 30, 2019

Community Rank Structure

  • November 30, 2019
  • 1 reply
  • 0 views

Wondering what user ranks are and what they have to do with you?  

User ranks are a fun community element that encourage participation while rewarding quality and establishing reputation in our community.   Every member in the community is assigned a rank based on a multitude of factors (more about those below.) 

 

You can see a person's rank in their profile or in any thread they have posted it, it appears just below their user name.   Here is an example from my profile, and from a recent thread here in the community. 


 

How is my rank determined?

Your rank is based on your engagement in the community -  but it's not just how often you post,  helpfulness and the value of your contributions also affect your ranking.      

 

How can I earn a higher rank?

As we've mentioned, there are different actions that can help you gain higher ranks.  The best thing to do is to visit our community often and talk to other members, but here are a few specific actions that will help you along your journey: 

 

  • Posting and replying to other people's posts
  • Giving and receiving "kudos" or likes on posts 
  • Marking an answer as an "Accepted Solution" if it is particularly helpful

 

What are the Ranks available?

Our rank system is pretty straightforward - you start out as a New Member and as you progress, you gain levels.   Right now we have Levels 1-15 (low to high) and we will periodically evaluate the rank system, so please feel free to leave any feedback on this post to let us know what you think!  

 

Also, you may see some ranks not listed above - don't worry there are some ranks designed to help you identify employees and moderators in the Community.  We are working on redesigning our internal ranks as well, so keep an eye out for a listing here of those ranks soon.  

 

 

      1 reply

      Regina_Lend_A_Hand_Accounting
      Regina_Lend_A_Hand_Accounting
      November 30, 2019

      This new numeric ranking structure was a bad business decision as it seriously degrades the value that participants such as myself previously received when recognized "properly" for my many contributions to this community forum. Before this change, I was ranked as an "Established Community Backer". Having my "ranking" changed to a MEANINGLESS "level 9" was offensive and discouraging. I am now rethinking my continued participation as a result of this change.

        LisaNullar
        LisaNullarAuthor
        December 2, 2019

        Regina,

         

        We have received quite a lot of feedback from members that the old rank names didn't make any sense to them, and it was confusing for them to try and understand what rank was "higher" than another.   That was one of the primary factors in our moving to a number based system, since it's much easier for someone brand new to the community to understand that a rank of Level 3 has less engagement in the community than someone with a Level 9.    

         

        We absolutely value the time and effort you have invested to this point and hope that you will give the new system a chance and continue to contribute.   But no matter your decision, please know that we appreciate all that you have shared to this point and thank you for being part of our community.   

        Regina_Lend_A_Hand_Accounting
        Regina_Lend_A_Hand_Accounting
        December 9, 2019

        Thank you @LisaNullar for your response. Respectfully, I believe that a number does not hold the same meaning as a title. With that said, and more importantly, why are there level 2 and level 3 members being "featured" on the community home page that have contributed little or nothing in recent years to this community forum? I am a level 9, I have contributed a great deal to this forum. I deserve to be featured next to @Linda who is one of my most admired ProAdvisors in this forum. Why are these non-contributors still being featured in this forum? How can I earn this honor?


        Regina

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