Question

1096 Box Error for 2023

Forum|Forum|2 years ago
January 3, 2024
8 replies
0 views

Hello,

I just printed my 2023 1096 form for our 1099-NEC and it is marking the "X" in box 95 and it should be 71. Please check your form when you print it. I suggest printing on plain paper first. I contacted QB and they have assigned an investigation case for it. To me it looks like the IRS has changed the lineup on the boxes in area 6, which is throwing off the alignment in QB. Maybe I am wrong, but we will see what QB has to say. Any help would be greatly appreciated. Thank you!

C

Carneil_C

I'd also feel the same way when something isn't printing correctly, @kris1.

I appreciate you laying out the details about the error when printing the 1096 form for 2023. I'll route you to the support available to assist you with this query.

I understand that you've already contacted our Customer Care Team support, but I recommend reaching out to them again so you can check the status of your investigation case.

Additionally, feel free to check this handy resource that may come in handy in the future: How do I print my 1099/1096 forms?

Also, here's an article that can guide you if you encounter printing issues: Troubleshoot Issues with Printing and PDF Files.

I'm always ready to assist you with any other questions or concerns about managing your QBDT forms. Tag me in your reply, and I'll sprint back into action. Have a good one, and keep safe.

K

kris1Author

Thank you so much for your response. I will reach out to them again to follow up. And thank you for the links, although it is not a printing issue on my part, rather it's a formatting issue on QB's side with the additional "square/field" on the IRS form for this current year. Hopefully it is fixed soon.

J

JLB153

Has there been an update to this issue? I just tried to print my 1096-NEC and am having the same formatting issues.

T

TZ6

This is definitely still an issue. I just updated our Desktop Pro Plus 2024 hoping that would have a fix. It still checks the MISC box instead of the NEC box for the 2023 1096.

Thanks kris1 for contacting QB and getting a case started.

K

kris1Author

You are so welcome!! I hope they resolve it very soon.

K

KJ-10

Having the same issue with 1096 form.

We are having alignment issues with W-2's this year as well. Spoke with support but they could not help unless we purchased the forms from QuickBooks Intuit. Any suggestions?

K

kris1Author

I do not have any suggestions at this time KJ-10. I have not started my W2's, which I did not buy from QB. Shame on QB for suddenly not supporting other forms that state "compatible" with QB. Besides the 1096 is an IRS "change" that QB should comply with. It really has no value that you have to buy QB forms, in my opinion. I have used QB for over 20 years and now they decide against correcting some format issues on their side?? I am confused. It may be the last year I use them. I am still feeling confident they will correct this issue. They have way too many clients not to. The statement from where I bought my forms states the forms are compatible with Quickbooks.

K

KJ-10

kris1, it appears that our alignment issue for the W-2s was not QB's fault, but had to do with Microsoft Edge (probably an update) taking over as the default pdf reader. We switched the reader back to Adobe and were able to make alignment adjustments that actually worked.

Now when QB's gets the 1096 Box Error issue fixed, We can all celebrate! I'm sure they are working on it.

P

PASC

I am having the exact same problem. I have all my contractors mapped correctly, coded correctly and QuickBooks still puts the X on the 1099 box for 1099-MISC and NOT box 71, the CORRECT box for 1099-NEC, as it should be.

I'd like to see QuickBooks get these things right now that we are paying over 67% more for the same product.

Come on QuickBooks, these forms have deadlines.... sigh

K

kris1Author

I totally agree!! Keeping my fingers crossed they correct it SOON!

T

Triny

I am having the same issue, I have multiple companies, this is a real inconvenience.

QBOOKS / INTUIT, please resolve this issue immediately.

J

JLB153

Has there been any progress on this issue?

I

Irene R

Hi there, JLB153.

I am here to address your concern with the ongoing issue with printing the 1096 form for 2023 in QuickBooks Desktop (QBDT).

Upon checking, the current investigation is still in progress. I recommend contacting our support to learn more about this matter. In this way, you'll gain secure access to the latest information and updates related to this matter. Rest assured that our product engineering team is committed to finding a solution and resolving this problem at your earliest convenience.

To contact our support team:

Open your QBDT account.
At the top of your account, select Help.
Choose QuickBooks Desktop Help/Contact Us.
Click on Contact Us.
Please give a brief explanation of your concern, then press Continue.
Log into your Intuit account. Select Continue, then Continue with my account.
An email with a single-use code will be sent to you. Type in your code and click Continue.
Choose if either you want to chat with us or Have us call you.

If you're interested in learning more about closing the fiscal year and preparing for the new one in QuickBooks Desktop, I recommend taking a look at this article. It provides helpful tips and insights that can simplify and streamline the process.: Year-end guide for QuickBooks Desktop.

I appreciate your patience as we are still working on this. Leave a comment below if you have any QBDT-related feature questions QBDT. I’ll be here to assist you.

H

hellonhills

I noticed this too and I already mailed the 1096 to IRS. Will that be an issue?

JoesemM

I'll share information about the form that you've mailed, hellonhills.

If the checkmark is in the wrong box on your 1096 form, it could potentially cause the form to be rejected by the IRS. It's important to ensure that all information on tax forms is accurate and placed in the correct location to avoid any issues with processing.

You may need to file an amended 1096 form with the correct information to rectify the error. If you're unsure about the process, consider seeking advice from a tax professional or contacting the IRS for guidance on how to proceed with the correction.

To print the form, you'll want to make sure that you update your QuickBooks Desktop to the latest release. That way, it falls into the correct box. Here's how:

Update your QuickBooks Desktop file to the latest release. Be sure to select the Reset Update checkbox.
Go to Vendors, then select 1099 Forms, then Print/E-file 1099 Forms. Create your 1099s.
In the Choose a filing method window, select Print 1099-NEC or Print 1099-MISC.
Specify the date range for the forms, then choose OK.
Choose all vendors you wish to print 1099s for.
Select Print 1096s instead, if printing Form 1096.
Double-check your printer settings, then select Print.

For more details, see this article: Print your 1099 and 1096 forms.

Additionally, to adjust your print alignment and see the forms you've filed before, you can check these articles:

I'm always ready to assist you with any other questions or concerns about your 1096 forms. Have a good one, and keep safe.

G

GPL2

I have the same problem. Is there any fix yet? Is it OK to mark it by pen after hiding the wrong "x" with a tape before printing?

D

DebSheenD

I appreciate you bringing this to our attention and letting us know that you also experienced the same outcome, @GPL2.

I understand your frustration regarding printing the 1096 for 1099 NEC in QuickBooks. It can indeed be difficult when the printing alignment is off. Let me provide some guidance on how you can address this issue.

I can see that this was under investigation before and it's been resolved. I would like to reiterate the solution provided by my colleague AnneMariee to update QuickBooks to the latest release to get the patches to fix the issue.

If the issues persist, I suggest reaching out to our Customer Care Team. They can check your account in a secure environment and have the necessary resources to conduct a thorough investigation into why you're still experiencing difficulties with printing your forms with the correct alignment.

Go to the Help menu.
Select QuickBooks Desktop Help F1.
Click Contact us.

Alternatively, we can use the link below.

Go to this link: Contact Support Team.
Enter your full name and email address.
Then, follow the on-screen instructions to complete the process.

Moreover, I'm sharing this article for in-depth details about 1099 forms: Get answers to your 1099 questions.

Feel free to return and reach out if you require further assistance with preparing your forms. The Community is available and ready to offer support whenever you need it.

P

Pasomel

I had the same problem. Thankfully I have old school cut and paste skills like print shops used to do. I printed the 1096 information on a blank sheet of paper, cut and paste to put the X in the correct box. I did do a test run with a photocopy of the official 1096 to check alignment. Then, using the official RED 1096 from from the kit, I photocopied the correct information on to it. Not fun, but I suspect, as I have QB 2019, they will not be updated these forms anymore.

K

kris1Author

Nice Job and great thinking!! I am so glad it worked for you, it is sad that it needed that much time and effort to fix, tho! Yes, you are probably right they will not support QB 2019.

Thank you for message!

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