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stuety
January 9, 2024
Question

1099 NEC

  • January 9, 2024
  • 1 reply
  • 0 views

I followed the steps mapped out in the "create and file 1099 QB online". i got through the first two steps 1 select accounts, 2 review recipients (all was correct), 3 preview forms was completely blank & said no vendors match (BUT they were listed on the preview step). 

 

If i go to the tab that says Taxes/1099 filings, under status it says sent and i can view them under actions/view. i can also view summary and see the details there.

however, i spoke to one of our employees and she has not received the email from qb to be able to download a copy of the 1099.

 

how can i be sure they were filed and sent to the employees? i know it says sent but i never got to finish the steps. its almost like there was glitch in the system. 

1 reply

K
Kevin_C
January 9, 2024

Thanks for visiting us today, stuety. I'm here to share insights regarding the issue when preparing your 1099-NEC in QuickBooks Online (QBO) and help you point in the right direction for support.

 

Currently, we've already received reports that some users have also encountered the same issue you're having during step 3 of the 1099 filing process. Rest assured, our Engineering Team is looking into it and working to implement a permanent solution to fix this issue immediately. Unfortunately, we don't have an expected timeline for when the issue will be resolved.

 

To get you in the loop on the latest updates on this matter, I encourage you to contact our Customer Care Team if you haven't already. This way, they can add you to the list of affected users and notify you via email of the resolution updates. You can present this investigation number (INV-97597) to our representative to speed up the process.

 

Here’s how to get in touch with them:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please check out our support hours to ensure that we can address your concerns on time.

 

Additionally, here are a few helpful articles with more information about preparing 1099s in QBO:

 

 

I appreciate your patience as we're working to seamlessly create and file your 1099s. I'm always around to assist if you need further assistance with your QBO account. Goodbye for now, and stay safe!

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