Solved

2020 W-4

Forum|Forum|6 years ago
January 23, 2020
7 replies
0 views

Hello,

Can someone confirm that when entering information into and employess tax information from the new 2020 W-4 for an employee, we input the dollar amount from the Claim Dependents section and not the number of dependents? For example, the employee put $6,000.00 on the W-4. Do I input $6,000.00 in to quickbooks or the number 3?

Thank you

Best answer by Ashley H

Good morning, @freestonetitle. You've come to the right place.

Yes, that's correct. With the new W-4, you have to calculate the dollar amount. Here are a few links you can check out with more information on the 2020 W-4:

Let me know if you have any questions or concerns. I'm always here to lend a helping hand. Have a great day!

Ashley HAnswer

Good morning, @freestonetitle. You've come to the right place.

Yes, that's correct. With the new W-4, you have to calculate the dollar amount. Here are a few links you can check out with more information on the 2020 W-4:

Let me know if you have any questions or concerns. I'm always here to lend a helping hand. Have a great day!

L

lbenson23

I need to find help on entering info into QB for the new W-4. I do not understand how I am supposed to do this if my employee doesn't give any information besides he is married filing jointly but his wife does not have any income and he is using the standard deduction. The program is not taking any Federal taxes out of his weekly check. That cannot be right. Where can I turn to for advice on how this is supposed to actually work?

J

JonpriL

Hello @lbenson23,

You'll have to enter your employee's W4 information base on what is his withholding and compliance. Here's how you can enter his information for married with one income:

Go to Workers.
Select Employees.
Find and open your employee's profile.
Under his name, select Edit employee.
On the Withholding's section, click enter or edit employee's W4.
Enter all your employee's W4.
Under State taxes, select Married (one income).
Click Done.

But please know that allowances are no longer allowed base on the updates from the IRS. Here's an article you can read to learn more: What’s changing with the Federal W-4?

In addition, I'd still recommend contacting your accountant for additional guidance and how you can enter your employee's W4 information.

Lastly, I've also included this helpful article in case you need some ideas about payroll management and related tasks: How do I?

Please touch base with me here for all of your QuickBooks and payroll needs, @lbenson23, I'm always happy to help. Thanks for dropping by.

C

CindyASE

I cannot enter an amount into Box 3. It appears to be a field to be populated. However, I cannot.

I need help. I need to process payroll and I cannot complete entry.

M

MirriamM

Thanks for joining this thread, @CindyASE.

If you're referring to the W-2 form, to add an entry on Box 3, make sure the payroll items and amounts use on paychecks are set up correctly.

To know the items that will post in Box:3 Social security wages, here's a great article that you can read: W2 form boxes explained.

Once everything is ok, you can now file W-2 form.

If you have any other payroll concerns, let me know by commenting below. I'm more than happy to answer any questions you may have. Have a great day!

Kayla H

Hi there, @JHatfield1

I hope you're having a good day. You're correct, you can go in and have extra taxes withheld, so the amount of the withholdings won't be $0.00.

If you're unsure of how to add extra withholdings on employees' paycheck, check out the instructions below.

1. Go to the Employees menu.

2. Locate the Employee Center.

3. Double click the employees' name you wish to add extra withholdings too.

4. Select the Payroll Info tab.

5. Click Taxes.

6. Find the Extra Withholding field, enter the additional withholding amount.

7. Hit OK in the Taxes for employees' name window.

8. Punch OK again.

After completing the steps, the extra withholding will add to the item and increase the amount withheld. To find out the amount being withheld for each employee you can run the Payroll Detail Review. Here's how:

Click the Reports tab at the top menu bar.
Select Employees & Payroll.
HIt Payroll Detail Review.

For even further information check out Change employee payroll information.

Also, if you need any assistance with customizing reports, see Customize company and financial statements.

That will do it.

If you have any further questions or concerns, let me know. I'm always a click away.

W

Woven20

So just to confirm. If you put a dollar amount in the dependents claimed box no federal tax will be withheld from the employee check. The employee will need to do a extra withholding amount or leave the dependent claimed box empty.

katherinejoyceO

Hi there, @Woven20.

Thanks for joining in this conversation. To answer your questions, yes. The new changes state that employers will calculate the withholding based on the information from the employee's W-4.

Thus, instead of entering the number of allowances/dependents in the box, you'll need to enter the dollar amount calculated. The same thing you'll need to do to employees who will need to do extra withholding.

Should you need to figure out what you need to pay, you can visit the IRS website to use the Tax Withholding Estimator. This will help you make sure you have the right amount of tax withheld from your paycheck.

Just in case, I've added an article that you can read for future reference: Payroll items on a paycheck are not calculating or are calculating incorrectly. It also helps you learn about how to identify why it doesn't or is calculating incorrectly and help you correct it.

Feel free to message again should you have more concerns about anything else. We're always delighted to assist.

Mark the post that answers your question by clicking on "Accept as solution".

P

pizzabookkeeper

Related problem with W4 here. My employee wants to remove the $2,000 dependent claim on his W4 because his paychecks are showing zero federal tax withheld. When I go into his profile in Quickbooks online to edit his W4, I delete the $2,000 amount from line 3. I click "Done" to save the edits. Then I go back into his W4 to check that it was saved, and the $2,000 is still there. It won't go away. I have tried several times now, and it is very frustrating. Can Quickbooks please explain why I can't edit the dependent claim on the W4?

R

RCV

Let's perform some troubleshooting steps to get the correct data on your W-4 form, pizzabookkeeper.

I appreciate you for performing some solutions to get this sorted out. There are times when a browser's cache data becomes full of frequently accessed websites or damaged. This causes odd behavior when running your W-4 form. To better isolate this one, let's try signing in to QuickBooks Onlne (QBO) using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

For Google Chrome browser: Ctrl + Shift + N
For Mozilla Firefox browser: Ctrl + Shift + P
For Safari browser: Command + Option + P

Once logged in, go back and try to check the amount on Line 3 again to double-check. For more guidance, feel free to check out this article: What’s changing with the Federal W-4?. If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

The new changes state that employers will calculate the withholding based on the information from the employee's W-4. The IRS revised some forms to be more accurate in calculating withholdings due to some tax law changes. To learn more about the form, feel free to check out these articles:

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. Take care always.

P

pizzabookkeeper

Hi RCV, thanks for replying to my question.

Using a new private browser did not work. However, I was able to figure it out and fix the problem. Here's how:

1. Cleared entire browser history and all Intuit cookies. This was probably unnecessary, since the private browser hadn't helped, but I wanted to be sure I tried everything.

2. In the employee's W4, I had previously been selecting the $2,000.00 in the dependents box, hitting "delete" on my keyboard, then clicking the green "Done" button to save the changes. This time, I deleted the $2,000.00 and then typed "$0.00" in the box for line 3 dependents, then clicked the green "Done" button. And then when I went back into the W4, the changes had been saved. The $2,000.00 was gone.

Hope this helps other people.

B

Brittany1987

Just to everyone in general, especially all of the "Quickbooks Team Members" with your copy and paste info. I 100% know how the payroll taxes work, so does my CPA. What we don't know is how it works with your software because we aren't software engineers. What we do know is your software is calculating the federal taxes very incorrectly. VERY. I should not force my employees to "withhold an extra tax" because our, for lack of a better word, dummed down software does not know how to properly calculate your payroll taxes even though we are paying for assisted payroll (which you might as well drop the word assisted out of there and change it to something like "our robots process your payroll and deposits, etc. Sometimes we pay and file your taxes, sometimes we don't. It's really hit or miss, we are now known as the hit or miss sometimes assisted payroll platform". Please for the love of everything tell me they have figured this out and hopefully fired their entire software development team. Like every single one of them, except the underdog that no one listed to (there's always one) -- this person was probably right. How can you have 5,000 complaints about the same issue for well over a year AND with plenty of time to set it up, and have it not work AND THEN have the audacity to tell us to calculate it ourselves and contact our CPA's?! Mine just laughed because he knows our software is a joke Looking forward to the day we roll our data out of here.

Once again, 0 stars. Would no longer recommend to a friend.

What on earth happened to you guys? How many of you even work there? *Work* there....answering service isn't helpful either. That's for another topic though.

TO ANYONE WHO REPLIES:

Yes I followed your step by step guides on how to enter a W-4. Do not send me your copy and pasted handbook instructions and the exact same stuff I have already done.

PS: Thanks for overriding every 3rd party and taking ownership but *not telling us* .... that was fun not being able to work for a week.

P

Pinkalexis

The irs changed their withholding liabilities in 2020 and it’s been released in the news several times that many family employees with child dependents making under $75000 per year would likely have little to no federal withholding since their tax liabilities are lower. This is not a mistake, they don’t owe federal taxes based on their income. They likely will not receive a refund as previous years in April, or it would be much less than before.

J

JenniferFlorida70

Ok, so in 2020 I entered employee children under 17 x 2000.00 = 4000.00 they only took out 79.00 in federal taxes all year 2021 on his paycheck.!!!! there is something completely wrong with this!! Did you get help or can someone help me

S

sheiabugs

I am having the same issue and every time I call QB I get another answer, this has messed up my payroll and my employee. Has anyone figured this out?????

C

ccm76065

I need help too!

We use QB ONLINE - I'm set to married, 1 dependent and had ZERO taken out last year. Owed taxes...

Now I've set it to same - and asked for ADDITIONAL $75/week. Now it does one or the OTHER, not calculated PLUS 75, or so it seems.

I see references to update payroll, but using ONLINE it shouldn't be that issue. No resolution that I've seen.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded