Thank you for bringing this payroll issue to my attention, blcrouse. I'd be happy to help and share details to help you sort this out.
Can you also tell us what effective date you assigned when you created the liability adjustment?
Since it was for the third quarter, let's open the adjustment and make sure the dates are correct. Here's how:
- Go back to the Payroll Center and proceed to the Transactions tab.
- Select Liability Adjustments and double-click on the adjustment that you made.
- Change the dates to the last day of the third quarter.
- Click OK.
Next, let's also review the date of the liability check and make sure the dates in the Period section are for the third quarter. Here's how:
- Go back to the Payroll Center and proceed to the Transactions tab.
- Select Liability Checks and double-click on the payment.
- Make sure the dates are for the third quarter.
- Click Save and close.
Now that the liability adjustment dates are confirmed to cover the right quarter, open the Form 941 to see if it's no longer showing an overpayment.
Aside from that, you can also run a Payroll Liability Balances report. Then, customize the date to the last quarter to check where the overpayment is coming from. Here's how:
- Go back to the Payroll Center and proceed to the Pay Liabilities tab.
- Click Payroll Liability Balances under the Report section.
- Change the date to Last Calendar Quarter.
- Review the amount under the Balance column for Federal Withholding, Social Security, and Medicare.
- Overpayments will show up as negative.
- To drill down the report, double-click on the negative amount.
This will give you a list of transactions that are affecting the balance. Just in case there's a duplicate payment, delete it to remove the overpayment in your tax form.
Additionally, here are some helpful resources for more guidance on payroll tax forms:
Don't hesitate to let me know if you need anything else, blcrouse. The QuickBooks Community is always here and happy to help with any payroll, tax form, or QuickBooks Desktop questions you may have.