$8 per employee fee for employees who have not worked for months

Hello there, @A Ngati, and welcome to the Community.

Let me help you with your concern about the $8 per employee fee for employees who have not worked for months in QuickBooks Online Payroll.

Since you verified that your employee no longer works for you. The per-employee fee is charged based on the number of ACTIVE employees, regardless of pay or if there are paychecks created.

You get charged per employee fee based on how active employees you have. Most probably, the employee's status is ACTIVE in the system which made it included in the charges. You need to change the status of the employee to NOT ON PAYROLL or INACTIVE to avoid getting charged. Then, you can reactivate it anytime you need or want to pay your employee.

Contact us through your product.

QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.

QuickBooks Online Payroll Premium, Elite - any time, any day.

Except for closed holidays: 4th of July, Thanksgiving Day, Christmas Day, New Year's Day

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's Talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a call back from the next available expert.
• Ask the community to get help from businesses like yours.

You can also chat with them online select your product and fill out the form to chat with an expert. This is the best way to contact the right person to get the help you need.

Moreover, I'll be sharing the following resources to help you learn how to change the status of a terminated employee in QuickBooks Payroll. We'll also show you what to do if you lay off an employee or they take a leave of absence and, change your employees' info in QuickBooks payroll products: 

• Terminate or change your employee's status on the payroll.
• Edit or change employee info in the payroll.

Keep me posted, if you have more questions or clarifications with your employees or any other payroll concerns, don't hesitate to comment below. I'll be glad to help. Take care always.