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webscapes
January 14, 2025
Question

940 has a state credit reduction tax that isn't showing up in my payroll tax kcehcwindow.

  • January 14, 2025
  • 1 reply
  • 0 views

Since my total 940 payments including the state credit reduction tax, is over $500 I need to pay it first.  However, that extra tax is not showing up to make a payment.  It is only appearing on my form.  I want to pay it online and then record it on my check registry and have it show as paid on my 940 form before I electronically file the form. Any help on how to handle this please?

 

1 reply

MorganB
MorganB
January 14, 2025

Hello, webscapes.

 

Thanks for posting your question here in the Community. I want to make sure the correct amount is showing for the 940 payment in your QuickBooks Desktop Payroll account.

 

In this instance, I recommend reaching out to a member of the QuickBooks Desktop Payroll Support Team. Agents have specialized tools, like the ability to share your screen, to take a closer look as to why the full tax amount isn't showing to make the payment. Here's how to get in touch with the team:

 

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Select to chat with us or have us call you.
 

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop Support

 

Please don't hesitate to reach back out if you have any other questions. I'll be here to help in any way that I can.

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