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December 4, 2021
Question

A direct deposit transaction in payroll did not post to the general ledger-how do I fix it?

  • December 4, 2021
  • 1 reply
  • 0 views
The day's payroll was for 4 employees. The transaction in Payroll for the 4th and newest employee did not post through to the General Ledger. Not for her net direct deposit amount or taxes accrued payable. how can it be fixed?

1 reply

katherinejoyceO
December 5, 2021

Hi there, @spaymart

 

Thanks for sharing your first concern in the Community. I'm your QuickBooks guide today. 

 

We can review your accounting preferences in the payroll settings and ensure that the posting account is correct. Here's how:

 

  1. Go to Settings and select Payroll settings.
  2. Click Preferences, then click Accounting Preferences.
  3. Review the Paycheck and Payroll tax payments and make sure your use the correct posting account. Review the Wage expense account and ensure you choose the correct one. 
  4. Click the pencil icon to edit it if necessary.
  5. Click Continue, then hit Done

 

As an additional insight, check out this article to learn more about reviewing your preference on payroll account setup in QBO. 

 

For future reference, you can also get the payroll information you need by running payroll reports.

 

 Get back to us if you have other questions on need additional help. I'm always around to lend a hand.