A Roth deduction was incorrectly in place for 3 employees in 2023. The money shows as withheld on W2s but nothing was paid out. How is this corrected in QB?

I recognize the importance of correcting your record in QuickBooks Online, algaescrubber. Let me route you in the right direction to ensure you can make your record correctly.

Before proceeding, I'd like you to know that in QuickBooks Online, we cannot edit the W2 if the year has ended because QB will automatically close the year for the W2 to get ready for mailing the copy for the upcoming year. I recommend contacting our customer support team so they can check your account and assist you in this matter.

Here's how:

1. Go to the Help icon and choose the Search tab.
2. Select Contact Us.
3. Describe your concern and select Continue.
4. Choose between Chat with us and Have us call you.

Additionally, these resources also include topics and a checklist to help you prepare for year-end filings and other payroll-related tasks:

• Year-end guide
• Latest news and updates to close the year
• Payroll Hub

Keep me updated in the comments if you have further questions about creating contracts in QuickBooks Online. I'm just a reply away. Keep safe and have a good one.