Accidentally submitted Payroll. Was just looking at numbers. How do I reverse?

Thanks for coming here, david-oharasolar.

Let me help correct the accidentally submitted payroll in QuickBooks Online (QBO).

The ability to make changes in the paycheck depends on the status of the payroll you have run. If the status is not yet processed, you can delete the paychecks, change the bank account to the correct one, and regenerate the payroll.

Here's how:

1. Go to the Payroll menu and Employees.
2. Click the Paycheck list link to open the submitted paycheck.
   
3. On the Paycheck list page, click the amount under the Net Pay column to open the paycheck details.
4. Click the Delete button from the Paycheck page.
5. Put a check-mark in the I understand that this action cannot be undone checkbox, then hit Delete Paycheck.
   

For more information about editing payroll checks, visit this article: Edit a payroll paycheck.

Once deleted, you can now recreate the payroll with the correct information.

However, if the payroll has already been processed, you can no longer delete them. Instead, you'll want to create a journal entry to transfer the payroll from the wrong account to the correct one.

Here's how:

1. Go to the Gear icon.
2. Under Other, choose Journal entry.
3. Enter the necessary information and click Save and close.

Here's a video tutorial for the steps on how to create a Journal Entry in QBO.

If you need help in choosing which correct debits and credit accounts to use, you can reach out to your accountant for expert guidance. You can also find an accountant by clicking on this link: Find an accountant.

Otherwise, you can contact our Payroll Support Team. They have the necessary tools to check on your submitted payroll and help you with the payroll correction.

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback.
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

I'll be right here if you have further questions managing payroll. Keep safe and have a good one.