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Aug 14, 2023 3:46 AM UTC
Question

Active employee doesn't show up when I run payroll. This employee had been on a leave of absence, I changed his status to active.

All other employees show up when I run payroll.

1 reply

MariaSoledadG
Aug 14, 2023 6:28 AM UTC

Let's find out why employees aren't showing in your payroll, Browning.

 

One of the reasons why this is happening is that employees aren't added to the schedule, the employee is terminated and has a new release date. 

 

You'll want to check if an employee is on the correct pay schedule. If not, change the employee to the correct one. Here's how:

 

  1. Go to Payroll, then Employees.
  2. Select your employee.
  3. From Employment details, select Start or Edit.
  4. Select the Pay schedule ▼ dropdown, then select or create the pay schedule for the employee moving forward.
  5. When you're done, select Save.

 

Furthermore, learn from this article how you can create paychecks and run payroll so you can get your team paid. I've added this article for more details: Create And Run Your Payroll.

 

Please touch base with us if you have further questions about employees or if they aren't still showing on the list.