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BAH1
December 10, 2018
Solved

Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

  • December 10, 2018
  • 2 replies
  • 0 views

My employees receive payment-in-full upon completion of their service work.  They each have access to Intuit GoPayment via iPhones.  HUGE PROBLEM that I have to give them FULL ADMIN PRIVILEGES IN ORDER FOR THEM TO ACCESS GOPAYMENT!  This is absolutely absurd!  Am I missing something here.  I have used QuickBooks Pro, then Enterprise, now Online.  Does Quickbooks not realize the ramifications of this?  I have tried every combination of access priviledges and nothing allows them to sign into GoPayment short of Full Admin Privileges.

Best answer by Charies_M

Hi there, BAH1.

 

I can bring some clarity to your concern about the Admin Privileges when accessing GoPayment.

 

At the moment, Intuit requires you employees to have a full admin privileges to receive payments when using GoPayment. 

 

If you wish to have a specific user role that allows employees to sign into GoPayment aside from Full Admin Privilege, I'd appreciate if you could send this great suggestion straight to our product developers through feedback. I'll make sure to do the same thing on my end.

Here's how:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

Should you have other questions when using GoPayment, don't hesitate to get back to me as I'm here to answer them for you.

2 replies

C
Charies_MAnswer
December 10, 2018

Hi there, BAH1.

 

I can bring some clarity to your concern about the Admin Privileges when accessing GoPayment.

 

At the moment, Intuit requires you employees to have a full admin privileges to receive payments when using GoPayment. 

 

If you wish to have a specific user role that allows employees to sign into GoPayment aside from Full Admin Privilege, I'd appreciate if you could send this great suggestion straight to our product developers through feedback. I'll make sure to do the same thing on my end.

Here's how:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

Should you have other questions when using GoPayment, don't hesitate to get back to me as I'm here to answer them for you.

B
BAH1Author
December 12, 2018

Thanks for your help.  Hopefully this is something the QBOL team will take into serious consideration soon!

E
Edward16
September 21, 2020

It's 9-21-2020 and I'm a fairly new user. I have the same issue, I don't want employees having administrative access to take payments. Is there a way they can just take payments, or in other words, only have access to that module?

katherinejoyceO
katherinejoyceO
September 22, 2020

Thanks for joining in this thread, @Edward16. In QuickBooks, you can manage a user's access by changing what a user can do and see. 

 

Here's how: 

 

  1. Sign in to QuickBooks as the master admin of the account.  
  2. In the Settings menu, select Manage Users. If you can’t select this, you don’t have permission to manage other users. 
  3. Locate the user you want to edit, and select Edit in the Action column.
  4. Choose the User type in the drop-down menu. 
  5. Select Save. Ask the user to sign out and then sign in to see the change.

 

See this article for more insights: Add, delete, or change user access.

 

Additionally, you have the option to set up a user to take payments only. Doing this won't give them access to your QuickBooks Online account, but they can take payments with GoPayment. 

 

You can also check some useful information under Limited (customers and sales, plus vendors and purchases) outlined in this article: User types and user permissions in QuickBooks Online. 

 

Feel free to message again if you have additional questions. We're always delighted to help. 

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