Skip to main content
L
LB200
July 7, 2023
Question

After I updated to desktop 2023, my payroll forms are stuck in 2022 and will not update to 2023

  • July 7, 2023
  • 3 replies
  • 0 views

I ran Q1 2023 (941) reports in April.

I updated in to Quickbooks Desktop 2023 in May

I cannot run Q2 2023 (941) reports in July

 

This is the beginning of the message I get:

 

Warning

Have you downloaded the latest payroll tax forms?

You are about to create a tax form for the 2023 tax year, but the from currently installed in QuickBooks Desktop is for the 2022 Tax year.....

    3 replies

    S
    SirielJeaB
    July 7, 2023

    Welcome to the Community! We understand that experiencing runtime errors may affect your payroll activities in QuickBooks Desktop. The Community is always here to help you rectify your issue, LB200.

     

    The payroll tax tables give the most recent, accurate rates and computations for federal and supported state taxes, as well as payroll tax forms. Please ensure you have the latest payroll update in your QuickBooks Desktop (QBDT). The latest Payroll Update is 22312, which was released on June 15, 2023. 

     

    You can get the newest tax table in QuickBooks Payroll to stay compliant with paycheck calculations by going to the Employees menu, then selecting Get Payroll Updates.

     

    Moving forward, you might see some errors when you update the payroll tax table. Visit this link for guidance on how to troubleshoot them.  

     

    Moreover, paying your federal taxes and filing the relevant payroll forms on time is essential throughout the year. You'll want to pay and file your 941 taxes and forms electronically with QBDT. 

     

    Please come back if you have any other payroll-related queries, LB200. You can always reach out to us any time by clicking the Reply button below or posting to our forum again. Enjoy a successful year with QuickBooks!

    M
    Madeleine34608
    July 8, 2023

    A lot of people are getting this error message even after doing every update out there, including resetting the updates.  I believe it is a known issue with Quickbooks and I am not sure why Quickbooks keeps responding with the boilerplate "how to update payroll in Quickbooks" without really understanding the question and looking at other posts that people have posted.  There is a lot of frustrated preparers.

     

    I personally have been getting this error message on all versions of QBDT but when the form prints it shows 2023 so I have just been ignoring it so I can meet my deadline.  I do not use the efile feature in Quickbooks so I do not know if there are issues with that.

      K
      kerryboersma
      July 11, 2023

      It's nice to hear that you are having the same as I have seen.  I also am ignoring it and filing the 941 form as I have in the past.  I just wish Intuit Quick books 2023 IT(backend) would just fix these errors so we would not have to mess around wondering if everything is working right.  I feel all Quick Books wants is everyone to go with the online version which is so messed up!!

        E
        erikajwsco
        July 13, 2023

        I have the same issues but still using QB 21. Have tried updating multiple times with no change. Finally decided to just try e-filing the forms today and hope they go through without issue. I also noticed that they do have the right year in the top corner so not sure what is causing the error exactly, but agree that QB support should look into this further since the issue is something other than users not installing the latest update. 

        M
        Madeleine34608
        July 13, 2023

        Update - I still get the error in 2021 and 2022 versions.  But not in 2023.

        E
        erikajwsco
        July 13, 2023

        Hmmm... wonder if this is an attempt to force us to upgrade....

        S
        Systassoc
        July 28, 2023

        There has been issues with the Payroll/Employees areas of Quickbooks since late May/early June. This also includes trying to do reports relating to employees. There was an update a week or 2 ago that helped a little.  But it was not fixed.  The update this week seems to have made things worse again.  I have been trying to enter payroll today for 2 hours!  The program is extremely slow and seems to lock up...but if you wait long enough, it finally comes back.  There are other posts about this in this community forum as well.  Don't let QB fool you into thinking there is something wrong with your computer or database.  It is a programming error on their end and we all will suffer until they fix it.

          Terms & ConditionsAccessibility statement