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M
MKirros
July 15, 2024
Question

After the fact payroll no longer available in menu

  • July 15, 2024
  • 2 replies
  • 0 views

Using hosted version of QuickBooks Desktop.  I have used after-the-fact payroll to record payroll checks, since we do our payroll manually.  Today I found that this option is no longer available in the menu.  Can anyone tell me why?  I have work-arounds that I can use, but having something simply disappear suddenly is a bit disconcerting.

    2 replies

    L
    LeizylM
    July 15, 2024

    I can see your dealing with an unexpected issue in QuickBooks Desktop hosted version, which is impacting your regular payroll process. Let's dive into this issue to get back on track.

     

    The After-the-Fact Payroll feature is available for QuickBooks  Desktop Enhanced Payroll for Accountants. If your unable to find this option, It's possible there were any changes made to your payroll subscription.

     

    We can verify your account to check if you have an active payroll to ensure you have access to the appropriate tools for your needs.

    We can go to Payroll menu and click Manage service key. I've added a screenshot for your reference. Once verified that you're using QBDT Enhanced Payroll for Accountants, ensure to download the latest tax payroll table to stay current with the payroll updates and have the option you need. 

     

    However, If you're not using the Enhanced for accountant, you have to option to use the YTD adjustment. Let's enter your prior payroll by following the steps below:

     

    1. Go to the Help menu
    2. Choose About QuickBooks.
    3. Press Ctrl + Alt + Y or Ctrl + Shift + Y to open the Setup YTD Amounts window.

     

    For more details on the process above, you can check out this article: Enter historical tax payments in Desktop payroll.

     

    Furthermore, I added this article for more details on utilizing payroll reports in QBDT: Run payroll reports.

     

    Consider me your ongoing support if you have other questions about payroll tasks in QBDT. Assistance is just a post away. 

    G
    GCarterCPA
    July 22, 2024

    Same exact problem! I have QB accountant enhanced payroll and it’s active. I’ve spent numerous hours on the phone trying to get help with this issue. Only to get nowhere. The option of “After the fact payroll” disappeared out of nowhere. It does not help any of the payroll company’s I have to use scheduled payroll, as they are not salaried employees. Please help with getting the after the fact payroll option back on QB DT Enhanced Accountant Payroll. 

    R
    RogelioL
    July 22, 2024

    Thank you for posting your concern about the After the Fact Payroll feature here in the Community.

     

    Firstly, please note that the After the Fact Payroll is still available in QuickBooks Desktop Payroll Enhanced. Since you don't have this feature, let's do some troubleshooting.

     

    To start the process, let's check the payroll your company is using.

     

    Here's how:

    1. Navigate to Employees.
    2. Click My Payroll Service.
    3. Select Manage Services Key.

     

    If your payroll is just a regular Enhanced Payroll, we'll have to add your payroll under your company:

    1. Select Employees, then Payroll.
    2. Select Use My Existing Payroll Service.
    3. In the Account Maintenance window, select Add File.
    4. Now select the Add to Subscription Number radio button. (Note: If you can't see the Add to Subscription Number radio button, a payroll service has already been validated in the company file.)
    5. Select Other: I have an existing subscription if you don’t see your subscription in the list.
    6. Enter your subscription number and a Zip Code. 
    7. Select Next twice.
    8. Select Print or Return to QuickBooks. 

     

    For further details, please refer to this article: Add a new company to your payroll subscription.

     

    On the other hand, if your payroll is already under your company, I suggest updating your QuickBooks Desktop to the latest release and Tax Table.

     

    Moreover, this article can help you fix different problems and errors: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

     

    Let me know if you have further queries about the After the Fact Payroll feature. Keep safe.

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