Skip to main content
K
KrissyPhil
January 2, 2024
Question

AL OT Exemption

  • January 2, 2024
  • 6 replies
  • 0 views

I cannot get my OT AL Exemption set up correctly. The automatic wizard one does not work for me because we work all over the state and have multiple local taxes we have to pay. Does anyone else have this issue?

6 replies

MariaSoledadG
MariaSoledadG
January 2, 2024

Let's make sure you can set up the Alabama exemption accurately, Krissy.

 

Sometimes you'll experience issues with your state and local tax calculations. You'll have to make sure to get the latest tax table update and to update QuickBooks to the latest release. To get the latest tax table, follow the steps provided below: 

 

  1. Select Download Entire Update.
  2. Click Update. An informational window appears when the download is complete.

 

Once done, add the new AL OT Withholding Exemption payroll item.  I'll guide you on how:

 

  1. Go to Employees, and select Employee Center.
  2. Double-click your employee.
  3. Select Payroll Info.
  4. Select Taxes, then the Other tab. Add the new AL - OT Withholding Exemption item.
  5. Click OK.
  6. Repeat steps 3-6 for each full-time hourly employee.

 

Moreover, QuickBooks offers a variety of reports for your payroll and employee reports that help you manage payroll and keep track of employees' expenses. For more details, check out this article: Customize Payroll And Employee Reports.

 

You can always get back to us if there's anything else that need about setting up state taxes. The Community is always right here to help you all the time.

K
KrissyPhilAuthor
January 3, 2024

I have done all this and it’s still not computing it accurately 

    B
    bama20
    January 9, 2024

    QB is STILL trying to get this step implemented and working properly! They are aware that this is not working.  You would have thought KNOWING about this in June 2023, this would be ready to roll on 1/1/2024!!!

     

    I keep updating every morning and it hasnt been changed yet.

    D
    dbazor
    January 3, 2024

    I downloaded the update with the wizard and couldn't set up the wizard at the time and now I can't find it anywhere. I have payroll tomorrow and need to get this set up. I understand your frustration. What does the wizard do and can I do it manually and how?

    J
    JanbonN
    January 3, 2024

    Welcome to the Community space, @dbazor. I'm here to provide you with information regarding the wizard in QuickBooks Desktop (QBDT).

     

    The wizard launches and takes you through setting up the AL - OT Withholding Exemption payroll item. It's designed to make the setup process easier and more user-friendly.

     

    Yes, you can do it manually, but this is a one-time process only. Since you could not set it up successfully, the wizard is no longer prompting. In this case, you'll need to contact our customer support team to get the necessary steps to follow. 

     

    Here's how to get in touch with them: 

     

    1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
    2. Click Contact Us.
    3. Enter a description of your issue, then hit Continue.
    4. Sign in to your Intuit account, select Continue, then Continue with my account.
    5. We'll email you a single-use code. Enter your code and select Continue.
    6. Select to chat with us or Have us call you.

     

    Please note that phone support may be limited due to volume.

     

    Additionally, you can refer to this article about personalizing the reports to get the necessary information: Customize payroll and employee reports.

     

    Let me know if you need further help in updating your payroll. I'll be here to assist you in any way I can. Have a great day.

    P
    pmckenzie
    January 4, 2024

    Can someone tell me when setting up thru the wizard, when it prompts you for an account number, is this for a General Ledger account or you Alabama tax number?

    P
    pmckenzie
    January 4, 2024

    Using the wizard to set up, it is prompting me for an account number. Is it asking for a general ledger account  # or our Alabama State payroll acct number?

     

    Thanks.

    L
    LDO
    January 4, 2024

    The management at QB Payroll have said that they know there is a problem and hope to have it fixed soon. An update is set for release on 1-5-2024. There is nothing we can do but wait.  
    But unfortunately, the other QB employees don't know that and keep giving out false information.

    M
    mloganb3
    January 4, 2024

    So, if there is an update scheduled to come out 1/5/2024, will it also include a correction for those payrolls that have been processed prior to that point?

    E
    Erika_K
    January 4, 2024

    Good day, logan. 

     

    Recently, Alabama has passed a new overtime rule for hourly employees, effective January 1, 2024. QuickBooks is aware of this change and is working to enact this in our products. Regarding your concerns about the AL OT exemption rule, I suggest you contact our support team. This way, you receive timely updates, and they can provide further details.    

     

    Here's how: 

     

    1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
    2. Hit Contact Us.
    3. Give a brief description of your issue, then Continue.
    4. Sign in to your Intuit account, and choose Continue, and then Continue with my account. 
    5. We'll email you a single-use code. Enter your code and select Continue.
    6. Click chat with us or Have us call you.

     

    I'll also add this article about correcting or amending previously filed federal forms 941 and 940: File a corrected Federal Form 941 and 940 in QuickBooks Desktop Payroll. 

     

    Let me know if you have follow-up inquiries about QuickBooks updates. I'll get back to you as soon as I can. Keep safe! 

    B
    bama20
    January 9, 2024

    Yes, QB is aware and they are working on this issue. As of right this minute, it has not been fixed.  Seems like they would have worked out the "BUGS" before 1/1/2024.

     

    Good Luck....maybe today!

     

    Dont waste your time on the phone. I did this last week and wasted 3 hours of my time.  My accountant was trying to help and I fianlly figured out with the QB rep that this is not ready to be used.

     

    I recommend updating every morning (first thing). I wish QB could send out a mass email to QB (AL) customers and mention they are working on this problem so people dont WASTE anymore time on falling down a rabbit hole!!!!!!!!!!!!!!!!!!!!!

    C
    CarPal
    January 22, 2024

    Did QB fix this issue? Mine is still not calculating correctly. I've updated multiple times, tried to manually add the new payroll item during payroll (it's not recognizing it even though it's added to every employee) and still no luck. Any suggestions?

    A
    ArielI
    January 22, 2024

    Hello, @CarPal.

     

    I understand the importance of correctly setting up your AL overtime exemption. Let me help you make sure that everything is in order.

     

    Have you tried updating to the latest version again? It's possible that the previous update didn't install correctly. Let's give it another shot and see if that resolves the issue.

     

    After updating the latest version, you might see this; if not, it only means that the updating is unsuccessful. See if you have the latest release available for your QuickBooks Desktop version:

     

     

    Additionally, update errors can occur if you have more than one installation of QuickBooks Desktop of the same version year installed on the same computer (for example, QuickBooks Enterprise Solutions 18.0 and QuickBooks Premier 2018). If this happens, I recommend to download and installing a manual update for one or more versions of QuickBooks Desktop.

     

    If you successfully update the new version, you may consider updating the latest tax table in QuickBooks Payroll to stay compliant with paycheck calculations: Get the latest tax table update in QuickBooks Desktop Payroll.

     

    If you have any questions about setting up your AL overtime exemption, please leave a comment below, and we will respond to you as soon as possible.

    Terms & ConditionsAccessibility statement