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K
kgd5829
December 18, 2023
Question

Alabama payroll update Overtime

  • December 18, 2023
  • 1 reply
  • 0 views

Info at Quickbooks Help gave instructions on applying Payroll Update for Alabama overtime withholding exemption, and says the Payroll Add Item Wizard will launch upon update completion to create the AL - OT Withholding Exemption item.

The update was applied, but the wizard never ran and there is no new Payroll Item to be found.  How do I correct this?

1 reply

Candice C
Candice C
December 18, 2023

Hey there, @kgd5829. 

 

Welcome to the Community! 

 

Let's try a few troubleshooting steps to help resolve this issue: 

 

 

Please do the provided actions above and then let us know how it goes. If this doesn't help the problem, come back and we'll ensure to get this handled for you. I'll be waiting for your response! 

K
kgd5829Author
December 18, 2023

Thanks for the reply.

 

I ran validate / repair, and a couple of issues were found which Repair took care or (ran Validate again to verify no more issues).  However the New Item Wizard never ran, and I still don't see the item mentioned in the instructions in my Payroll Items or in the "Taxes/Other" screen on an employee's record.

Are there instruction on how to manually add this item?

EDIT: Correction, I found it.

I was going to employee/Payroll Info/Taxes/Other and clicking the pull down arrow under "ITEM NAME" and expecting to see the AL - OT Withholding Exemption item listed.  Instead, I found I have to click "Add New" and the click on 'User Defined Tax" to reveal "AL - OT Withholding Exemption" as an option.

So chalk this up to misunderstanding the instructions.  I think I'm good to go now.

    Candice C
    Candice C
    January 12, 2024

    Hey! 

     

    We, the QuickBooks Community, has recently updated some information listed within this link below about Alabama overtime exemption. 

     

    Set up and track Alabama overtime exemption

     

    Please take the time to review this now or as a future reference when working with the overtime exemption in your account. 

     

    Have a wonderful day! 

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