Let's perform a couple of troubleshooting steps to make sure you can view your information in your QuickBooks Online (QBO), info-lidlocs.
Before we proceed, may I know what information you're referring to? Any additional details will help me provide the best resolution for your concern.
In the meantime, let's sign in to your QBO using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
If they're now showing, return to your default browser and perform a clear cache to refresh the system. However, if the them same thing happens, let's use other supported browsers.
I also suggest visiting our website for tips and other resources you can use in the future: Self-help articles.
Just click the Reply button below to add more details or your concern. I'm looking forward to hearing from you soon.