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beyond
February 6, 2024
Question

All tax info disappeared from Payroll Online

  • February 6, 2024
  • 1 reply
  • 0 views

HI - a few days ago I contacted Quickbooks customer service because all of the tax information on my Payroll account (all previous records of filing paperwork and paying payroll taxes) had disappeared.  I spent 90 minutes on the phone with help and they said their engineers would work on fixing it.  I have not heard anything.  Has this happened to anybody else?  Any recommendations?

1 reply

L
LouiseG12
February 6, 2024

I recognize the importance of resolving this issue so you can get back to working order, @beyond 

I understand that you've already contacted our support team. However, I suggest contacting again to have updates on your case.

Moreover, you may want to visit these articles to help you in managing your payroll:
 

Kindly keep me updated on the progress by leaving a comment below. I'll make sure to follow up and provide any assistance required.

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