Skip to main content
W
whaley
August 11, 2021
Question

Anybody else experiencing Payroll Center problems?

  • August 11, 2021
  • 1 reply
  • 0 views

When I go in to Payroll Center, I immediately get "Quickbooks has encountered an unexpected error" and kicks me out.  I have tried doing an update to no avail.  Been on with support for 1/2 hour and not surprising I haven't gotten anywhere.  QB support is always atrocious.  But my employees need to get paid!!! 

1 reply

RenjolynC
RenjolynC
August 11, 2021

Hello, whaley.

 

I'll share some steps to help you resolve this error. 

 

This error occurs when there's a possible data issue or data damage on your company file. We can fix minor data issues by performing one of the steps below:

 

If you still encounter the same error after trying out the steps above, we can do the Verify and Rebuild Data. This helps identify the most commonly known data issues and resolve it.

 

You can follow the step by step instructions in this article: Verify and Rebuild Data in QuickBooks Desktop.

 

For other payroll troubleshooting steps, please check out this link: Troubleshoot Payroll Service Server Error or Payroll Connection Error.

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Have a good day ahead.

Terms & ConditionsAccessibility statement