Anyone else about to cancel bc of mileage issues

Welcome to the Community space, @coleb6685. I’ll be more than grateful to assist you with mileage in QuickBooks Self-Employed.

To make sure that we’re on the same page, can you tell me more about the issue? Or can you add additional information about your concern? Rest assured that every concern posted here will be addressed on time. Additional information is much appreciated.

Moreover, if you’re having a problem with tracking mileage, you can refer to the steps below to fix it (for Android):

Take note to check the location settings on your device, then disconnect Wi-Fi networks while driving. After that, follow the steps below about Fine tuning the mileage settings.

1. Choose the Menu icon.
2. Select Settings.
3. Choose your Mileage settings.
4. Turn on the Track slow speed trips setting to increase accuracy in slow-moving traffic.
5. Turn on the Boost location accuracy feature to improve the accuracy of recording addresses.

I also added this article for detailed steps and other information on why the steps being provided are necessary: Fix mileage tracking issues in QuickBooks Self-Employed for Android

If you’re using an iOS for tracking mileage, here’s how you can fix it: Fix mileage tracking issues in QuickBooks Self-Employed for iOS

Keep me posted about this matter, I’ll make sure that you’ll be able to use the application seamlessly. Stay safe!