Are there any payroll employees that actually know how to do anything?

Hello there, @alchemistgrou.

Before we proceed, may I ask if you're trying to reach out to our Payroll Customer Care Team? Also, can you tell me more about the issue you're currently experiencing? This way, I'll be able to provide you with a suitable solution so you can get through and complete your tasks in QuickBooks. Any additional information is greatly appreciated.

Know that we value your time, and we appreciate you for reaching out here in the Community, @alchemistgrou. Feel free to get back to me anytime. Take care, and have a great day!