Are you having issues being contacted by a supervisor about unresolved issues

Thanks for bringing this up in the Community, @eagleeyelawncare.

To follow up on your case, I suggest reaching out to our support team again. Here's how:

1. Log in to your QuickBooks Online (QBO) company.
2. Navigate to the Help (?) menu.
3. Open the Search tab and select Contact Us.
4. Pick a topic to connect with the appropriate support.
5. Choose the Chat or Callback option.

Could you give more details about the information you want to update? This will help me provide more targeted steps.

For now, I recommend checking out these articles for guidance on updating your account info and requesting a new debit card:

• Update or change your Intuit Account sign-in information
• Use the QuickBooks debit card to get your cash

If you have any other QBO-related concerns, feel free to share them here in our space. We're here to help in any way we can. Take care.