Can anyone access their employees or is there a problem with Intuit?

Hi there, Jhays.

Thank you for visiting the QuickBooks Community. For now, we didn't receive any issues with accessing Employees or Payroll in QuickBooks Online. With this, I'll be sharing troubleshooting steps to ensure you'll be able to access the said option.

Sometimes a cache full of history and temp files can cause unexpected behaviors, such as being unable to access Employees or Payroll. With that, I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, I suggest clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

If the steps above didn't work, use another supported browser as alternatives.

Lastly, you may refer to this article to view details on how you can run different payroll reports in QBO so you can use them to view useful information about your business and employees: Run payroll reports.

Don't hesitate to post again if you still have follow-up questions about running payroll or any related concerns in QuickBooks. I'm always here to help.