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April 4, 2024
Question

Can anyone help me get my workspace back up on my dashboard?  It disappeared yesterday and I haven't been able to figure out what happened.Thanks, Jill

  • April 4, 2024
  • 1 reply
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I logged in yesterday and my workspace dashboard was gone.  There is a customized button now.

1 reply

MorganB
April 4, 2024

Hi there, accounting@nolar.

 

Thanks for posting your question here in the Community. I want to make sure you're able to view your dashboard in QuickBooks Online.

 

I've attempted to recreate what you're seeing in my QBO sample account. From what I can tell, it's possible the dashboard menu drop-down has been clicked to hide the available options, leaving only the "Customize" (pencil icon) button, as you mentioned. To fix this, you can click the small drop down arrow to the left of the word "Menu." 

 

Here are before and after views of what clicking the arrow shows in QuickBooks Online:

 

 

With this info you'll be able to view the Dashboard menu once more. If you're referring to something different please let me know in the comments below. I'll be here to help in any way that I can.