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June 29, 2024
Question

Can anyone tell me how I have two paychecks in my register for the same person on the same date and not in my paycheck list?

  • June 29, 2024
  • 1 reply
  • 0 views
I can't delete either one if only one that is cleared is in the paycheck list.

1 reply

Clark_B
June 29, 2024

Hello there, @Meeg22.

 

I'd gladly provide information about the duplicate paychecks in QuickBooks Online (QBO).

 

To start with, is your payroll bank account connected to online banking in QBO? If so, please ensure to match the paychecks that are paid via direct deposit instead of adding them to your register to avoid duplicates.

 

You can also check out this article to learn how to manage automatic matching: Automatically match QuickBooks Online product transactions.

 

Moreover, I recommend checking your Audit Log to see if another user is interrupting your books and ensure that the check date in your Chart of Accounts is correctly filtered for the paycheck list. Also, ensure that when running the Paycheck List is correctly filtered. To do so, follow the steps below:

 

  1. Click the Payroll tab from the left menu.
  2. Select Employees list.
  3. Under Run Payroll, select Paycheck List
  4. Select Filters and review it if it's correct.
  5. Then, select Apply.

 

I'll also add these articles if you want to run, print, customize payroll reports and learn how to fix an employee paycheck: 

 

 

If you have any concerns about duplicate paychecks, please tag me in the comment section, @Meeg22. I'll assist you in any way possible.