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lopezozzie7-gmai
April 18, 2022
Question

Can anyone tell me why did I decide to use QuickBooks? Because my first two deposits are already under review as if I where some type of criminal.

  • April 18, 2022
  • 1 reply
  • 0 views
The reason I asked my customer to deposit $15k to my QuickBooks account was so that I had some type of initial deposit available for expenses and funding app features. Also I'm new to QuickBooks so I'm not an expert in creating invoices/sale receipts etc, I was just trying to learn how to navigate the site. Now my payments are under review as if I was some type of criminal.

1 reply

MorganB
MorganB
April 18, 2022

Good morning, lopezozzie7-gmai.

 

Thanks for joining us here in the Community. I'd be glad to provide some info regarding payments and payment holds.

 

The good news is payments being on hold doesn't necessarily mean there's anything wrong with it.

 

Please follow these steps to further check the transaction in question:

 

  1. Sign in to the Merchant Service Center.
  2. Check your email.
  3. Follow the detailed steps provided in the email.

Additionally, the first few payments take a bit longer to process for new QuickBooks Payments users while everything is being set up. I recommend checking out the following article to find out when QuickBooks Payments deposits customer payments.

 

I have a few other articles that I believe you'll find helpful:

 

Please don't hesitate to reach back out here if you have any other questions. I'm only a comment or post away.

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