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arkvalleyinfo
February 1, 2019
Question

Can run a report that details the direct deposit info (routing and account number) for my employees?

  • February 1, 2019
  • 6 replies
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Original commenter did not share additional details

    6 replies

    JessT
    JessT
    February 1, 2019

    Hi itunu,

     

    To protect the employee's bank information, we're unable to create a report with their direct deposit account and routing numbers. However, you can see the last four digits of these numbers when you edit their Pay details.

     

    We love to answer more questions. If you have one, please don't hesitate to visit us again here.

     

    Have a good day!

    CH OSIBTYS
    April 30, 2020

    I'm trying to track down a couple of payments that are mysteriously not showing up in our vendor's account.  It would be REALLY great if I could just double check all of the digits of the account and routing numbers in quickbooks to make sure something didn't get entered incorrectly.  Instead I'm sitting on hold with multiple banks, for hours on end in the middle of all the COVID-19 mess, to find out where the payments actually went. 

     

    It's silly to hide the full direct deposit info from EVERYONE in quickbooks since it has to get in there somehow to begin with, so someone has to have access to it at some point (in my case, in the form of an EFT form).  In each quickbooks organization I would expect that at least one person would be able to access this information, for dealing with exactly the scenario that I have going on right now.

      Ryan_M
      May 1, 2020

      Hi @CH OSIBTYS,

       

      I'm here to point you in the right direction for support with your query about tracing your direct deposit payments. 

       

      To maintain the security of our customer's accounts, along with their clients, there isn't a report that generates the routing and account numbers. I suggest contacting our Technical Support Team for further assistance in this matter.

       

      Here's how:

       

      1. Log in to your QuickBooks Online company.
      2. Click the Help menu.
      3. Select Contact us.

      Feel free to drop a comment below, in case you have additional concerns. I'll be sure to get back to you. 

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