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July 3, 2021
Question

Can someone help me with verifying my account for direct deposit? I do not have a 'Company' option under Payroll Settings.

  • July 3, 2021
  • 2 replies
  • 0 views
QB has sent the test amount to the bank, but I do not have a 'To Do' item to continue.

2 replies

July 3, 2021

Hi there, @jluce.

 

Good to see you here in QuickBooks Community. I'm here to help and provide some insights about verifying your test transaction in QuickBooks Online (QBO).

 

After signing up for a Direct Deposit, Intuit makes two small withdrawals of less than $1.00 each from the bank account you set up. A test transaction should appear in your bank account in 2 business days. You can verify the amount either by checking your bank statement online or by calling your bank.

 

Once done, you can follow these steps to confirm the amount and activate your Direct Deposit. For QBO Payroll Enchanced:

 

  1. Select Payroll menu then Employees.
  2. Click Finish payroll tasks on the main Employees page.
  3. Select Verify the test deposit now.
  4. Enter the test transaction amount in both boxes (less than $1.00). Enter the pennies only, without a dollar sign or decimal point.

 

If there's no New payroll tasks button, here's another way to verify test transactions:

 

  1. Go to Settings, then choose Payroll Settings.
  2. Under Bank Accounts, select Company.
  3. Click Verify Account, then enter and confirm the amount.

 

Please take note that you only get one attempt to verify your test transaction. If you aren't successful, contact Payroll Support for assistance.

 

For other QBO Payroll versions, follow the steps in this article: How to verify a test transaction made to your bank account.

 

After you successfully activate direct deposit, you can refer to the support articles below to run your payroll:

 

 

Get back to me if you need further help with direct deposit, and I'll be sure to get back to you.

July 6, 2021

Hi jluce,

Hope you’re doing great. I wanted to see how everything is going about verifying my account's test Direct Deposit concern you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

jluceAuthor
July 6, 2021

Hello Reymond, and thank you for your reply!

 

I am still not able to verify it. I do not have a Company option under Settings>Payroll Settings>Bank Account, and there is nothing until Payroll>Overview or Payroll>Employees that asks for verification. There is, under Payroll>Overview>Make Your Next Payroll A Breeze, an option to connect a Bank Account, which is what I went to when I started to set up Direct Deposit, and that is how I received the small deposit in the account, that I can't verify. Interestingly, the bank account has been connected since the start of this QBO file a couple years ago, but I thought perhaps it was still necessary to go through those steps to set this up. Please help, what might I be missing?

March 29, 2022

Can someone help me verify account