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A
allseasonsvacati
August 23, 2021
Question

Can somone help me with duplicate payroll check I did now my payroll numbers are all off, tried to void and delete checks it won't let me

  • August 23, 2021
  • 1 reply
  • 0 views
I tried everything it's now saying call Quickbooks, i have tried calling and get no where, I got a call but no one on the line this is horrible

1 reply

A
AileneA
August 23, 2021

Hello, allseasonsvacati.

 

To further assist you in voiding the paycheck, I recommend reaching out to our Payroll support team. They use specific tools to pull up your account in a safe environment and help you void the check. Here's how to connect with them:

  1. Go to the Help menu.
  2. From the Assistant tab, type your concern. Example: Void employee paycheck in QBO.
  3. Then, type Talk to a Human and click the Get help from a human option.
  4. Choose either Chat or Callback. 

Then, to ensure that a representative will assist you right away, please see our support hours site. 

 

For your reference, please visit this article: Delete or void employee paychecks.

 

Also, QBO has several ready-made reports that you can access to view your employee and business information. To get started, see our Run payroll reports page. 

 

Let me know if you have any other questions or concerns. I'll be right here to assist you further. Have a lovely day and stay safe!

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