Can't sign in to pay roll

Let me help you sign in to your account, darrellsp.

I'd like to know what error message you encountered. If it has something to do with your user ID and password, you'll want to reset them. You can also send a request to recover your account if you don't access both the registered phone number and email address. You can check the detailed steps here: Get help if you can't sign in to your account.

Also, please follow these steps to reach out to our Support Team if you still need their help:

1. Click this link and select QuickBooks Online: https://help.quickbooks.intuit.com/en_US/contact.
2. Enter "Login Issue" in the question field, then Search.
3. Choose a way to connect with them.

Need more references in managing your payroll? Please visit this page: QBOP Articles.

Leave a message below if you have other concerns. Take care always!