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November 12, 2022
Question

Can you somebody tell me how to get a callback about payroll services?I use Paychex and I hate it..

  • November 12, 2022
  • 2 replies
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2 replies

DivinaMercy_N
November 12, 2022

Getting in touch with our Customer Care support for any payroll services concerns is a breeze in QuickBooks Online (QBO), @mlcole84. I'm happy to guide you throughout the process. 

 

To initiate a callback about payroll services, you simply go to the Help icon and choose the Call option. Here's how:

 

  1. In your QBO account, navigate to the Help icon.
  2. Then, select the Search tab and click Contact us.
  3. Next, enter a brief description of your concern in the What can we help you with? box and select Continue.
  4. After that, choose the Callback option.

 

For reference, check out this article: Contact Payroll Support.

 

I've also attached this helpful resource to provide additional assistance and info in running payroll in QBO: Get started with QuickBooks Online Payroll.

 

Let me know if you have any other concerns about payroll services. I'm always here ready to lend a hand. Have a good day ahead. 

November 13, 2022

Hay, Your post help me lot. Thanks for sharing. 

JaeAnnC
November 13, 2022

You're welcome, @Markgfuy.
 

It's great to hear that the steps provided by my colleague have resolved your issue. Feel free to reach out back to us if you need further help with payroll services. Have a great day!