Can you tell me why payroll summary does nothing when selected?

Hi there.

I'm here to help you run your Payroll Summary report with all data you need.

First, let's ensure you have set the correct date period to show your payroll summary data. You can find this right under the Payroll Summary title. If you have already set the correct date and there are still no data showing, let's move on to the next step.

Sometimes, our browser fills too much cache, which could cause malfunctions to some features or slow down a website. As of now, I can guide you on troubleshooting your browser to ensure it runs with QuickBooks efficiently. Let's start with accessing QuickBooks Online using incognito mode or a private window.

Here are the shortcut keys to go private mode in a browser:

For Google Chrome / Microsoft Edge / Opera:
 

• Windows: Ctrl + Shift + N
• Mac: Command ⌘ + Shift + N

For Firefox:
 

• Windows: Ctrl + Shift + P
• Mac: Command ⌘ + Shift + P

For Safari:
 

• Shift + Command ⌘ + N

If this works, you can proceed to clear your browser's cache and cookies. Otherwise, you can also use other supported browsers to ensure it runs QBO efficiently.

After that, you can also consider customizing your payroll reports and memorize them to access them easily in the future.

I'm always here to assist you if you have additional concerns with your Payroll Summary report data to show up in QuickBooks Online. You're always welcome to leave a reply.

Hi there.

Hope you’re doing great. I wanted to see how everything is going about the payroll summary report concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!