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Bonnieo1
November 14, 2018
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Cannot delete an account that is associated with a Form 1099 box

  • November 14, 2018
  • 2 replies
  • 0 views

I get this error message when I try to delete a GL Account - "You cannot delete an account that is associated with a Form 1099 box."  Where do I find the GL accounting mapping for 1099's?

 

Thanks!

Best answer by AlcaeusF

Hello there, @Bonnieo1.

 

Thanks for reaching out to us here in the Community. Allow me to step in for a moment and share some additional information about the error you're getting when deleting an account in QuickBooks Online (QBO).

 

This sync error occurs when an account was deleted in Bill.com that is associated with a Form 1099 box in QBO.  This prevents the sync from being able to delete the account. To fix this, the account will need to be removed from the Form 1099 box.

 

Here's how:


1. Go to the Expenses menu on the left pane, then select Vendors tab.
2. Click Prepare 1099s in the upper right.
3. Choose Continue your 1099s.
4. Navigate to the Accounts page.
5. Locate the specific account.
6. Update the account to a different account or uncheck the box(es) that are required for tracking.
7. Click Save and Finish Later to close the window.

 

For your reference, you may visit this link for more information: QuickBooks Online Sync Error: Business Validation Error: You cannot delete an account that is associated with a Form 1099 box.

 

Those steps should help you delete the GL account in your QBO.

 

Please let me know how it goes or if I can be of additional assistance. I want to make sure this is fix. You take care!

2 replies

Regina_Lend_A_Hand_Accounting
Regina_Lend_A_Hand_Accounting
November 14, 2018

Run a transaction register on the GL account in question and identify the vendor transactions using this account. Change the account being used for the vendor transactions, then you can delete it.

B
Bonnieo1Author
November 15, 2018

There are no transactions using the account.  I have move them to other GL Accounts.  It is completely empty.  Any other suggestions?

AlcaeusF
AlcaeusFAnswer
November 16, 2018

Hello there, @Bonnieo1.

 

Thanks for reaching out to us here in the Community. Allow me to step in for a moment and share some additional information about the error you're getting when deleting an account in QuickBooks Online (QBO).

 

This sync error occurs when an account was deleted in Bill.com that is associated with a Form 1099 box in QBO.  This prevents the sync from being able to delete the account. To fix this, the account will need to be removed from the Form 1099 box.

 

Here's how:


1. Go to the Expenses menu on the left pane, then select Vendors tab.
2. Click Prepare 1099s in the upper right.
3. Choose Continue your 1099s.
4. Navigate to the Accounts page.
5. Locate the specific account.
6. Update the account to a different account or uncheck the box(es) that are required for tracking.
7. Click Save and Finish Later to close the window.

 

For your reference, you may visit this link for more information: QuickBooks Online Sync Error: Business Validation Error: You cannot delete an account that is associated with a Form 1099 box.

 

Those steps should help you delete the GL account in your QBO.

 

Please let me know how it goes or if I can be of additional assistance. I want to make sure this is fix. You take care!

    Rose-A
    Rose-A
    February 7, 2019

    I appreciate the screenshot that you provided, Robin_Canaday.

    I'd be glad to help you with removing an association to an account for a 1099 in QuickBooks Online.

     

    Have you tried using a different browser? Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.

     

    Here's how:

     

    • Google Chrome: press Ctrl + Shift + N.
    • Mozilla Firefox: press Ctrl + Shift + P.
    • Internet Explorer: press Ctrl + Shift + P.
    • Safari: press Command + Shift + N.

    If you're able to remove the account, you may want to clear the cache and cookies of your regular web browsers. However,  if the issue persist, I'd recommend reaching out to our Customer Care Team. A tax specialist will be able to look up your account and further assist you in checking the root cause of the error via a secured remote access session.

     

    Here’s how you can reach them:

     

    1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
    2. Choose the QuickBooks Product.
    3. Select your QuickBooks Online version.
    4. On the Contact Us page, select a topic.
    5. Click on Get Phone Number button to see the support number.

    Let me know if need further help with 1099 in QuickBooks Online. I'm always here to help.

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