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kimbuc
December 12, 2021
Question

Certified Payroll

  • December 12, 2021
  • 1 reply
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Anyone else experiencing data errors on certified payroll reports since upgrading to V22.0 Contractor Edition?

My reports are not including the daily timesheet data for all hours worked.  May pick up partial hours for a day or no hours at all.  The total hours for the job (data from payroll check file) is correct - report not picking up all the hours per job for just random employees.  I have contacted QB support, done a file rebuild; used the file Dr; reloaded the QB software and my excel software and still am experiencing same error.  Just wonderi

1 reply

JessT
JessT
December 12, 2021

Hi kimbuc,

 

Thank you for sharing your concern in the Community.

 

I see that you've already taken the steps we can share from here. If the agent you chatted with or spoke to mentioned that this will be investigated, let's just wait for the solution. If not, it’s best to contact them again for that matter.

 

You can also repair your QuickBooks if you haven't done it. This will fix any damaged components in the software that may have caused errors on the certified payroll report.

 

We're just right here if you have any other concerns with your payroll. Take good care always.

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