Change email address in payroll notifications

I heard your sentiments, @mbtalbot.

We can carry out some simple troubleshooting steps so you can change your email address in QuickBooks Online Payroll. Please allow me to help you how to change the email address. The completion of this task will only take a few minutes.

Let's try logging in using an incognito or private browser. Refer to these shortcuts below:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Once done, try to check the customer section if you can see the notes. If the issue persists, return to your default browser and perform a clear cache to refresh the system. However, if the error persists, try using other supported browsers.

Furthermore, did you receive an error message while attempting to log in? I'd appreciate it if you provide a screenshot of the error detail.

Additionally, if you'll want to check these resources to get more details about managing customers in QBO:

• Manage Your Customers List.
• Add and manage customers in QuickBooks Online.

Get back to us if you still need assistance accessing your customer list. I'll be waiting for your response.