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A
anonEthos
October 2, 2020
Solved

Change recipient of Payroll notifications

  • October 2, 2020
  • 2 replies
  • 0 views

Where and how do I change the recipient of payroll email notifications? Currently the Primary Contact and the Accountant receive these email notifications. I'm an user and Master Admin but not the Primary Contact or Accountant. I process Payroll but not the recipient of the email notifications. This puts the burden of forwarding the email notifications on the Primary Contact. This adds to the tedium of the Primary Contact (who is the business owner). How to I as the Master Admin receive these notifications?

    Best answer by Nick_M

    Hey there anonEthos. 

     

    Thanks for dropping by, what you'll want to do is update your primary contact information, that way they will receive the payroll email notifications. to do so, follow these steps:

    1. Select the Gear icon, then choose Payroll Settings.
    2. Select Contact Information.
    3. Change then name, then select OK.

    Only a Master Admin can change this information, regardless if you're added as an authorized user to the account.

     

    Thank you for your time and if you have any other questions, feel free to post below at anytime. Thank you and have a nice evening.

    . 

    2 replies

    N
    Nick_MAnswer
    October 2, 2020

    Hey there anonEthos. 

     

    Thanks for dropping by, what you'll want to do is update your primary contact information, that way they will receive the payroll email notifications. to do so, follow these steps:

    1. Select the Gear icon, then choose Payroll Settings.
    2. Select Contact Information.
    3. Change then name, then select OK.

    Only a Master Admin can change this information, regardless if you're added as an authorized user to the account.

     

    Thank you for your time and if you have any other questions, feel free to post below at anytime. Thank you and have a nice evening.

    . 

      A
      anonEthosAuthor
      October 2, 2020

      Thanks, it was simply and straightforward.

      N
      Nick_M
      October 2, 2020

      Hi again anonEthos.

       

      I'm happy to hear you were able to make the changes.

       

      If you have any other questions or need more help, feel free to post here anytime. Thank you and have a lovely evening. 

        R
        RHPCPA
        May 18, 2023

        My accountant wishes to NOT get these email notifications on QBO payroll.  How can I turn that off as primary admin?

        C
        ChristineJoieR
        May 18, 2023

        We can turn off this feature since your accountant doesn't want to receive email notifications, @RHPCPA. Let me show you the steps to do it in QuickBooks Online.

         

        Every QuickBooks product has a different Payroll settings interface. With that, I'll provide a screenshot to visualize the steps.

         

        Furthermore, you can enable this anytime to use this feature again. This time here's how to turn it off:

         

        1. From the Gear icon, click Payroll Settings.
        2. Navigate to the Email Notification section and click the Pencil icon.
        3. Uncheck the Payday reminder. You can also include the Tax Setup Reminder.
        4. Press Save and Done.

         

        Furthermore, if you want to add users or manage user roles and permissions, you can follow this page for your guidance: 

         

         

        Let me know if you still have concerns with your payroll settings. We are ready to help you anytime.

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