Changing Direct Deposit Account

The pic with the error message  it is attached.

Thanks for coming to the Community for help, @Gaye Johnson. I'm here to help you get past this issue. 

Have you tried performing the steps given above? If you haven't make sure to update your QuickBooks Desktop to the latest release. Doing so will fix the damaged component within the program or the file itself and you always have the latest features and fixes.

To start updating, you can follow these steps:

1. Click the Help menu from the opened company file.
2. Select Update QuickBooks Desktop.
3. Click the Options tab and click Mark All.
4. Under the Update Now tab, check Reset Update.
5. Once ready, click Get Updates. 

Once done updating, try to check if the NSF is now fixed. If the issue persists, I'd suggest contacting our Customer Support Team. They can check your account securely and further investigate this matter, so you can process payroll in QuickBooks. Just follow the steps shared by AlcaeusF on how to reach them.

For other troubleshooting steps, you can follow the steps shared by my colleague Maybelle_S on how to process the Verify/Rebuild tool. You can also check this article on how to perform QuickBooks Tool Hub: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

Additionally, I got some articles that you can read for additional reference managing your direct deposit and learn what to do if you have an NSF hold in QuickBooks Desktop:

• Handle a direct deposit paycheck that was not received by an employee
• Resolve a non-sufficient funds (NSF) hold on your payroll service
• Handle Non-Sufficient Funds (NSF) or bounced check from customersDesktop payroll NSF bank returns

That should do it. Give this a try and let me know how it goes. Post again in the Community if you need anything else, I’ll be more than happy to help. 

I'm here to get this resolved, leodistro11.

Did you encounter any error messages after changing your bank account for direct deposit? Adding more details will us further investigate the main cause of this and provide an accurate solution to resolve the issue.

For now, I'd suggest updating QuickBooks to the latest release. This keeps your software up-to-date so you always have the latest features and fixes

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu.
3. Select Update QuickBooks Desktop.
4. Go to the Update Now tab.
5. Put a checkmark on the box beside Reset Update.
6. Hit Get Updates. 

Also, you can run the Verify and Rebuild Data utility in the system. The tool scan data issues within the company file and self-resolves them.

To verify data:

1. Open the company file.
2. Click the File tab at the top menu.
3. Select Utilities.
4. Choose Verify Data.

For rebuild data:

1. Open the company file.
2. Click the File tab at the top menu.
3. Select Utilities.
4. Choose Rebuild Data.

If none of these fixes the problem, I'd suggest reaching out to our QuickBooks Support Team. They can securely look into your account and investigate this further.

Additionally, I've added articles that you may find helpful:

• Set up, Edit, and Remove Direct Deposit for Employees in QuickBooks Desktop
• Send Payroll and Direct Deposit Paychecks in QuickBooks Desktop Payroll

Please come back and keep us posted on your progress in getting this direct deposit issue resolved. The Community is always here to help.