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FMTM
January 17, 2019
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Changing the primary work location

  • January 17, 2019
  • 3 replies
  • 0 views

Hello!

 

I'm need to run payroll in MN (where our company just moved from CO), however our company's primary location is set in CO.  I would like to change that to MN, as we do not need to pay taxes for CO any longer.  I need help switching the primary location to MN, as well as getting the proper tax information entered.  Please help asap.

 

Thank you,

Kelli

Best answer by Joyce_P

Hello there, Kelli.

 

Temporarily, you can change the employee's location. Please follow these steps:

  1. Click Workers.
  2. Choose Employees.
  3. Click the Employee's name that you want to change location.
  4. Click on the pencil icon in the Employment tab.
  5. In the Work Location drop-down, click New Work Location.
  6. Enter the new work location.
  7. Click OK.
  8. Click Done.

Also, you can call our QuickBooks Customer Care to have your primary location permanently changed. 

 

Let me know if you need anything else. Have a good day!

3 replies

J
Joyce_PAnswer
January 17, 2019

Hello there, Kelli.

 

Temporarily, you can change the employee's location. Please follow these steps:

  1. Click Workers.
  2. Choose Employees.
  3. Click the Employee's name that you want to change location.
  4. Click on the pencil icon in the Employment tab.
  5. In the Work Location drop-down, click New Work Location.
  6. Enter the new work location.
  7. Click OK.
  8. Click Done.

Also, you can call our QuickBooks Customer Care to have your primary location permanently changed. 

 

Let me know if you need anything else. Have a good day!

    A
    Acct 365
    August 16, 2020

    It's ridiculous that you have to call QuickBooks incompetent support and wait online to change the primary work address!!

      S
      sanjeev.aus
      September 1, 2020

      Can we change main primary location by ourselves, please advise 

        greg14
        greg14
        January 14, 2020

        This solution doesn't work because this part of the program was changed. There is no Employment tab in the Employees section anymore. FRUSTRATING!!

          JessT
          JessT
          January 14, 2020

          We'll help you change your primary work location, Greg.

           

          The steps shared by Joyce is for changing the work location of an employee. Changing the primary location is different, and we'll need help from our Support to get it done. But first, we can set up your new primary work location, so they can just select it when you contact them.

           

          To add a new work location:

          1. Click the Gear icon and choose Payroll settings.
          2. Select Work Locations, then choose Add a Work Location.
          3. Add the new work location, then Save.

          To contact our Support:

          1. Open this article: Support hours and types.
          2. Expand the Online Payroll section.
          3. Click Start a message on the product that you're subscribed to.

          If you have other questions, you can always go back to this thread if you have other questions about payroll.

          V
          Villa Arcos
          January 27, 2020

          I did this and then a blank window opened. I sent my message and waited for a reply. This is too cumbersome for a simple, and likely common update that small businesses have. Primary addresses change often enough that "calling" customer service should not be required.

           

          V
          Villa Arcos
          January 27, 2020

          I have called customer support. They are unaware of a solution to this problem. Wish you had an update to this software flaw, shouldn't have to spend 45 minutes to change an address.

           

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